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Home/ Questions/Q 8210023
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Editorial Team
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Editorial Team
Asked: June 7, 20262026-06-07T09:56:04+00:00 2026-06-07T09:56:04+00:00

In Sandbox configuration, 20 connections means that only 20 users connected to a channel

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In Sandbox configuration, 20 connections means that only 20 users connected to a channel will recieve pusher notifications? If yes, what happens when more clients tries to connect?
If user opens multiple tabs (same IP), it will sums to connections number?

source: https://addons.heroku.com/pusher

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  1. Editorial Team
    Editorial Team
    2026-06-07T09:56:05+00:00Added an answer on June 7, 2026 at 9:56 am

    Here’s the FAQ on how connections are counted:
    https://support.pusher.com/hc/en-us/articles/202092346-How-are-connections-counted-

    And for messages:
    https://support.pusher.com/hc/en-us/articles/200842913-How-is-my-message-count-calculated-

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