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Editorial Team
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Asked: 2026-05-17T19:14:50+00:00

In the provisioning portal, the renew button for my team provisioning profile is grayed

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In the provisioning portal, the “renew” button for my team provisioning profile is grayed out. And said profile is expired.

How can I renew it?

EDIT: I found the “automatic device provisioning” checkbox and “refresh” button in the organizer in Xcode. But when I select the team profile, check the checkbox, and push the refresh button, I get this message:

An unexpected error occurred. Please try again. If the problem persists, please contact Apple Developer Support (http://developer.apple.com/support).

I suppose I can go to support, but it would still be better to figure out what the problem is without involving them.

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1 Answer

  1. Editorial Team

    I had the same “unexpected error” issue with the Team Provisioning Profile when it expired. I fixed it by deleting it in the Xcode Organizer AND in the ADC Provisioning Portal, then hitting renew in Organizer.

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