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Editorial Team
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Asked: 2026-06-14T07:37:24+00:00

Installed the Powertools on a dev ’09 system – now I get the script

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Installed the Powertools on a dev ’09 system – now I get the script error “Unable to set the value of property ‘async’ : object is null or undefined”

I’m thinking this is possibly because I’m using IE9 in compat mode which I don’t believe is supported?

Thanks

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1 Answer

  1. Editorial Team

    The PowerTools ItemSelector (itemselector.asp) uses MSXML2 to make HTTP Connection. The GetXMLHTTPRequest does an async call using the XMLHTTP and seems like this is failing in your case.

    I have IE 9 (ver: 9.0.8112) and the Powertools Item Selector is working in both normal and compatibility mode. The reason for this (I am assuming) that I have MXSML2 installed.

    I used this link to check what MSXML version I have : http://www.bayes.co.uk/xml/utils/msxml_sniffer.htm

    Output from my machine when I used the URL:

    MSXML        Installed 
MSXML2       Installed 
MSXML2 v2.6  Automation server can't create object 
MSXML2 v3.0  Installed 
MSXML2 v4.0  Installed 
MSXML2 v5.0  Installed 
MSXML2 v6.0  Installed 
Mode         Replace V3

    If you check the MSXML version from your browser you should get the similar output. The key here is MSXML2.

    In Addition to MXSML, the second one is your browser security. I have to make the below settings for ItemSelector to work, otherwise it just show an empty popup with no publications.

    IE Local Intranet settings. IE Options –> Security –> Local Intranet –> Sites –> Advanced , then Add the CMS URL as local intranet.

    Hope this helps.

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