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Home/ Questions/Q 8657207
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Editorial Team
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Editorial Team
Asked: June 12, 20262026-06-12T15:27:54+00:00 2026-06-12T15:27:54+00:00

Is it possible/supported to have a CRM 2011 host work with two different host

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Is it possible/supported to have a CRM 2011 host work with two different host names? We have tried this, but not everything works perfectly.

Example:

  • A server with server name “app1“.
  • An AD/DNS entry pointing the host name “crm” to “app1“.

When users navigates to “crm” the requests work 99% of the time, but a few internal javascripts in CRM targets the original “app1” server. For example a request from normal edit forms that retrieves the roles. The javascript variable called “*SERVER_NAME*” always has value of “app1“, no matter the request URL. A cross-server warning might appear or the functionality may just silently fail.

This also happens when accessing the FQDN of the server, so “app1.mydomain.com” still produces the same result and failing/warning functionality.

I imagine this would be a similar problem when dealing with load balanced installations? How do they handle this? I.e. they target host name X and can get host name Y or Z.

Edit: I’ve understood that this may be called “domain alias” or “host alias” since it is an active directory entry.

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  1. Editorial Team
    Editorial Team
    2026-06-12T15:27:56+00:00Added an answer on June 12, 2026 at 3:27 pm

    You cannot have multiple hostnames for the CRM system.

    1. You have to specify an address which is used by the CRM system itself, for scripts like you have seen. But it is also used for the Discovery mechanisms.
    2. Multiple bindings in IIS are not supported due to a limitation with the web service endpoint

    Open the deployment manager on the CRM server.
    Go to Actions -> Properties -> Addresses

    Adjust the stated addresses to the one which you use to access the CRM system. These settings are important for the CRM to define its “identity”.

    If you have configured IFD you configure an additional external identity.

    By the way. Depending on your environment it might be necessary to set an SPN. See http://blogs.msdn.com/b/webtopics/archive/2009/01/19/service-principal-name-spn-checklist-for-kerberos-authentication-with-iis-7-0.aspx

    Regarding NLB: http://technet.microsoft.com/en-us/library/hh699803.aspx

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