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Editorial Team
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Asked: 2026-06-13T20:58:55+00:00

Is there any way to process a partial refund from Exp:resso Store? I periodically

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Is there any way to process a partial refund from Exp:resso Store? I periodically need to credit a return of just a single item out of the order, and haven’t been able to figure out how to do that. Or, failing to do it all through the CP, could I process the refund through Stripe (my payment processor) and then just remove the item from the order or tag it as “refunded” (for consistent records)?

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  1. Editorial Team

    It’s not possible using the CP, and some gateways don’t support partial refunds anyway. However, I’m pretty sure Stripe does, so the best solution is to do it through the Stripe website.

    To reconcile things with your store, you can either make a Partially Refunded status, or you can simply add a manual payment to the order with a negative amount (however this will make the order show up as “Unpaid”).

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