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It’s a continual problem: allow collaboration (and versioning) among developers who are creating project plans, requirements, functional specs, design docs and test plans. Then, publish for others in the organization (IT, Customer Service, Technical Support) to use this information.
What systems are people using to track project documentation? How do you roll up change information per release and present it to end users?
I don’t know if I would regard this as best, but… Sharepoint is what we use (mostly) it’s pretty well integrated into Office for sharing docs (with check in and out), plus you can create Wiki’s, document lists with RSS feeds etc it’s….usable.