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Home/ Questions/Q 923145
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T19:08:50+00:00 2026-05-15T19:08:50+00:00

I’ve built a newsletter system which tracks: Openings Link clicks Unsubscriptions However, I need

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I’ve built a newsletter system which tracks:

  • Openings
  • Link clicks
  • Unsubscriptions

However, I need to find a way of tracking which newsletter emails ‘bounced back’.

Has anyone done this before and whats the best way of doing it?

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  1. Editorial Team
    Editorial Team
    2026-05-15T19:08:50+00:00Added an answer on May 15, 2026 at 7:08 pm

    When sending the mail via SMTP you supply the FROM command which is sometimes referred to as the ‘Sender’ or ‘Envelope Sender’. This is separate from the From: header in the email itself. What you want to do is to create a ‘bounced’ mailbox and set that as the ‘Sender’ for the email. If there is a bounce, then most mail servers will send a (NDR) notification back to this sender.

    Then you need to periodically check this mailbox for NDR’s and parse them for the original recipient and if it was a hard or soft bounce. There are various libraries that can do this for you such as ListNanny

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