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Editorial Team
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Asked: 2026-06-11T08:25:29+00:00

I’ve created a plugin to create new records when a field changes on another

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I’ve created a plugin to create new records when a field changes on another record. I’ve set it all up but when I run it no records are created and CRM returns a SQL Timeout error. My code is below:

Entity contactSecurityRole = new Entity("sb_contactsecurityrole");
                                contactSecurityRole["sb_contactid"] = linkedContact;
                                contactSecurityRole["sb_contactportalsettingid"] = linkedContactPortalSetting;
                                contactSecurityRole["sb_portalsettingid"] = linkedPortalSetting;
                                contactSecurityRole["sb_portalsecurityroleid"] = linkedSecurityRole;

                                Service.Create(contactSecurityRole);

All the variables with a name starting “linked” are entity references to other entities, as the record is made up of lookup fields. I’ve done some checking and where it stops is where it comes to the actual Service.Create() part.

Can someone give me some tips on what to check so I can find why this is happening?

Update:

I’ve found the issue, and Greg was right it was a problem outside of the code I posted above. The issue was how I was setting up one of my “linked” variables, I was attempting to use a fetch request to retrieve a Guid for the record i needed to link to, from which I was setting up an entityreference.

The mistake I made was thinking that the fetch returned a Guid whereas it was actually returning an entityreference itself. So once I got that fixed the code ran through almost immediately. My guess was that because I was setting it up wrong, when it came to creating the entity CRM/SQL Server could enter the value so it returned the error.

Thanks for everybody’s help with this

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1 Answer

  1. Editorial Team

    I’ve found the issue, and Greg was right it was a problem outside of the code I posted above. The issue was how I was setting up one of my “linked” variables, I was attempting to use a fetch request to retrieve a Guid for the record i needed to link to, from which I was setting up an entityreference.

    The mistake I made was thinking that the fetch returned a Guid whereas it was actually returning an entityreference itself. So once I got that fixed the code ran through almost immediately. My guess was that because I was setting it up wrong, when it came to creating the entity CRM/SQL Server could enter the value so it returned the error.

    Thanks for everybody’s help with this

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