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Home/ Questions/Q 565003
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T12:49:34+00:00 2026-05-13T12:49:34+00:00

I’ve developed a Help Desk application in Visual Studio that uses a Sharepoint List

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I’ve developed a Help Desk application in Visual Studio that uses a Sharepoint List to store the data.

My problem is that when i use the UpdateListItems method for submitting a new record, Sharepoint automatically assigns to the “Created By” (Author) field as “System Account” and this prevents the trigger of a workfow i created with Sharepoint Designer.
I’ve tried to force the Created By field during submit by adding to my batch person id;#person username

but it will still show “System Account”!!

Any ideas!?

sorry for my bad english:(

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  1. Editorial Team
    Editorial Team
    2026-05-13T12:49:34+00:00Added an answer on May 13, 2026 at 12:49 pm

    Have you considered using impersonation to update the list item?

    You need a user on the site who has the correct access that you can impersonate. Look into the SPSite constructor that gets passed in an SPUserToken.

    SPUserToken token = targetWeb.AllUsers["BobTheImpersonationAccount"].UserToken;
    using(SPSite impersonatedSite = new SPSite("http://siteurl", token))
    {
        //Anything accessed through impersonatedSite and its child objects are now executing under the guise of BobTheImpersonationAccount
    
    }
    
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