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Home/ Questions/Q 614897
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T18:09:40+00:00 2026-05-13T18:09:40+00:00

I’ve got a checkout page which has some ajax calls that update hidden fields

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I’ve got a checkout page which has some ajax calls that update hidden fields when the user changes delivery country for instance.

Most of the time, this works fine, the page has time to update hidden fields before the user clicks submit. Some of the time though, due to slow connection or whatever the ajax doesn’t return the hidden fields in time and the user is allowed to submit an incomplete form.

After reading another question on here, I am using ajaxStart and ajaxComplete to disable and re-enable the submit button of the form.

I also want to display a ‘please wait’ message next to the button to keep the user informed of what is happening.

This all works fine, but in 99% of the cases this message flashes and disappears quickly, too quick to read and looking distracting / buggy.

What I would like to do is only show this message if the ajax call is taking a long time to respond (indicating we’ve got a slow connection) – say 250ms?

I’ve not used timers in jquery before so this will hopefully help me get to grips with the concepts involved.

Here is the function so far

// if we're waiting for any ajax to complete we need to disable the submit
$(document).ajaxStart(function() {
  $(".ajaxbutton").attr("disabled", "disabled");
  // if it's taken longer than 250ms (say) display waiting message
      $('#processingAlert').html(' ...please wait one moment');
      $('#processingAlert').show();
      // end the if here
})
$(document).ajaxComplete(function() {
  $(".ajaxbutton").removeAttr("disabled");
    $('#processingAlert').hide();
});

I know it’s a very basic question and I could easily do it in PHP but i’m a novice to jquery so I need a bit of beginners help!

Thanks!

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-13T18:09:40+00:00Added an answer on May 13, 2026 at 6:09 pm

    setTimeout is your friend here.

    something along the lines of the below should work, although I haven’t tested it for typos etc.

    // if we're waiting for any ajax to complete we need to disable the submit
    $(document).ajaxStart(function() {
      $(".ajaxbutton").attr("disabled", "disabled");
      // if it's taken longer than 250ms (say) display waiting message
      timer = setTimeout(function() {
        $('#processingAlert').html(' ...please wait one moment');
        $('#processingAlert').show();
      }, 250);
    })
    $(document).ajaxComplete(function() {
      $(".ajaxbutton").removeAttr("disabled");
        $('#processingAlert').hide();
        // cancel showing the message when the ajax call completes.
        clearTimeout(timer);
    });
    
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