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Home/ Questions/Q 8410717
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T00:15:05+00:00 2026-06-10T00:15:05+00:00

I’ve got a multistore setup (shop A and B) with shared e-mail templates. In

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I’ve got a multistore setup (shop A and B) with shared e-mail templates. In these templates, I reference custom variables that are differentiated over A and B.

Shop A ==\                           /==> Custom Var (version A)
          >==>  E-mail Template X ==<
Shop B ==/                           \==> Custom Var (version B)

This works pretty well, except for 1 issue: when I create an account through the admin for shop B, I cannot get the password reminder to be of shop B. Sending this user a new password will always send out as shop A.

Mind that the welcome mail that gets sent, is the correct one (B) but I guess only because you select the sending shop from the Create Account screen.

I do realize that the account is marked as having been created by Admin instead of Shop B as opposed to when one would have registered through Shop B. I can imagine this could contribute to the problem, but still, I’d really like to find a way to:

  1. Create an account for Shop B through the admin
  2. Have the password reminders sent in Shop B-style

Edit: the following question is related in the sense that is talks about associating a user with a shop from the admin: How can I change a customer store_id in Magento or set the "created_from" attribute when creating a new customer

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-10T00:15:06+00:00Added an answer on June 10, 2026 at 12:15 am

    It seems that by default, it’s just impossible to create an account from the admin that’s linked to a specific store. I did find a way though, by listening to adminhtml_customer_prepare_save and abusing the “send from” in the Account creation form.

    Here’s a module that I whipped up for it:

    etc\config.xml:

    <config>
      <modules>
        <Company_AccountPerStore>
          <version>1.0</version>
        </Company_AccountPerStore>
      </modules>
      <global>
        <models>
          <accountperstore>
            <class>Company_AccountPerStore_Model</class>
          </accountperstore>
        </models>
      </global>
      <adminhtml>
        <events>
          <adminhtml_customer_prepare_save>
            <observers>
              <accountperstore_observer>
                <class>Company_AccountPerStore_Model_Observer</class>
                <method>customerPrepareSave</method>
              </accountperstore_observer>
            </observers>
          </adminhtml_customer_prepare_save>
        </events>
      </adminhtml>
    </config>
    

    Model\Observer.php:

    class Company_AccountPerStore_Model_Observer extends Varien_Object
    {
      public function customerPrepareSave($observer)
      {
        $customer = $observer->getEvent()->getCustomer();
    
        if (!$customer->hasStoreId() && $customer->hasData('sendemail_store_id')) {
          $customer->setStoreId($customer->getData('sendemail_store_id'));
        }
      }
    }
    

    Note that you won’t be able to detect that the account was created with the admin anymore.

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