I’ve got a web app that sends out emails in response to a user-initaited action. These emails prompt the recipient for a response (an URL is included related to the specific action.)
I’ve got some users asking for a ‘resend’ feature to push that email again.
My objection is that if the original email ended up in a spam folder (or didn’t make it all the first time), the same thing is likely to happen the second time. (I’ve confirmed that the emails haven’t bounced; they were accepted by the recipient’s mail server.)
So what does the community think: is the ability to resend and email invitation/notification useful or pointless?
If you implement it I would get the user to re-enter and re-confirm the email address they entered and I would not allow it to be used more than a few times, otherwise it would be very easy to script an abuse script to bomb someones mailbox.