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Home/ Questions/Q 56465
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Asked: May 10, 20262026-05-10T17:32:19+00:00 2026-05-10T17:32:19+00:00

I’ve just built a basic ASP MVC web site for deployment on our intranet.

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I’ve just built a basic ASP MVC web site for deployment on our intranet. It expects users to be on the same domain as the IIS box and if you’re not an authenticated Windows User, you should not get access.

I’ve just deployed this to IIS6 running on Server 2003 R2 SP2. The web app is configured with it’s own pool with it’s own pool user account. The IIS Directory Security options for the web app are set to ‘Windows Integrated Security’ only and the web.config file has:

<authentication mode='Windows' /> 

From a Remote Desktop session on the IIS6 server itself, an IE7 browser window can successfully authenticate and navigate the web app if accessed via http://localhost/myapp.

However, also from the server, if accessed via the server’s name (ie http://myserver/myapp) then IE7 presents a credentials dialog which after three attempts entering the correct credentials eventually returns ‘HTTP Error 401.1 – Unauthorized: Access is denied due to invalid credentials’.

The same problem occurs when a workstation browses to the web app url (naturally using the server’s name and not ‘localhost’).

The IIS6 server is a member of the only domain we have and has no firewall enabled.

Is there something I have failed to configure correctly for this to work?

Thanks,


I have tried the suggestions from Matt Ryan, Graphain, and Mike Dimmick to date without success. I have just built a virtual machine test lab with a Server 2003 DC and a separate server 2003 IIS6 server and I am able to replicate the problem.

I am seeing an entry in the IIS6 server’s System Event Log the first time I try to access the site via the non-localhost url (ie http://iis/myapp). FQDN urls fail too.

Source: Kerberos, Event ID: 4
The kerberos client received a KRB_AP_ERR_MODIFIED error from the server host/iis.test.local. The target name used was HTTP/iis.test.local. This indicates that the password used to encrypt the kerberos service ticket is different than that on the target server. Commonly, this is due to identically named machine accounts in the target realm (TEST.LOCAL), and the client realm.

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  1. 2026-05-10T17:32:20+00:00Added an answer on May 10, 2026 at 5:32 pm

    After extensive Googling I managed to find a solution on the following MSDN article:
    How To: Create a Service Account for an ASP.NET 2.0 Application

    Specifically the Additional Considerations section which describes ‘Creating Service Principal Names (SPNs) for Domain Accounts’ using the setspn tool from the Windows Support Tools:

    setspn -A HTTP/myserver MYDOMAIN\MyPoolUser
    setspn -A HTTP/myserver.fqdn.com MYDOMAIN\MyPoolUser

    This solved my problem on both my virtual test lab and my original problem server.

    There is also an important note in the article that using Windows Authentication with custom pool users constrains the associated DNS name to be used by that pool only. That is, another pool with another identity would need to be associated with a different DNS name.

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