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Editorial Team
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Asked: 2026-05-26T01:20:19+00:00

I’ve setup on my VPS ISPConfig with success (following the official guide to install

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I’ve setup on my VPS ISPConfig with success (following the official guide to install ispconfig on centos6).
I use another server/provider to manage domain & dns. On their dns controlpanel I’ve

    *   A   193.200.241.75  0   

    mail    A   193.200.241.75  0   

    manage  A   193.200.241.75  0   

    mx1 A   193.200.241.75  0   

    pop3    A   193.200.241.75  0   

    smtp    A   193.200.241.75  0   

    www A   168.144.196.107 0   

    www2    A   193.200.241.75  0   

    www3    A   193.200.241.75  0   

    mail    MX  193.200.241.75  10  

    mx1 MX  193.200.241.75  10

Than on my VPS server (193.200.241.75) I created domain and configured email addresses,
but when I try to test the address (with my personal account) sending an email to info@mydomain.it
I obtain

    Delivery to the following recipient failed permanently:
        info@mydomain.it
    Technical details of permanent failure:
    DNS Error: Domain name not found

What’s the matter?
Vito

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1 Answer

  1. Editorial Team

    your mx records are wrong. looks like you create mx records for subdomains mail.domain.it and mx1.domain.it instead for domain.it itself and they point to an ip address instead of a hostname. also you seem to try to configure two mx records to the same host

    =>

    remove

    mail MX 193.200.241.75 10

    mx1 MX 193.200.241.75 10

    replace with

    >

    MX mail 10

    (not 100% sure about the format for the line.. ist this a bind style zonefile?
    if you have a hostname field a gui, just leave it empty. it’s also possitble that you have to fully qualify mail.domain.it. instead of just mail. depends on your type of dns setup.
    )

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