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Editorial Team
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Asked: 2026-05-11T20:55:12+00:00

Lately, we’ve been seeing exceptions like this in our .NET (.asmx) webservices: System.Web.Services.Protocols.SoapException: Server

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Lately, we’ve been seeing exceptions like this in our .NET (.asmx) webservices:

System.Web.Services.Protocols.SoapException: Server was unable to read request. ---> System.InvalidOperationException: There is an error in XML document (868, -3932). ---> System.Xml.XmlException: '.', hexadecimal value 0x00, is an invalid character. Line 868, position -3932.
   at System.Xml.XmlTextReaderImpl.Throw(Exception e)
   at System.Xml.XmlTextReaderImpl.Throw(String res, String[] args)
   at System.Xml.XmlTextReaderImpl.Throw(Int32 pos, String res, String[] args)
   at System.Xml.XmlTextReaderImpl.ThrowInvalidChar(Int32 pos, Char invChar)
   at System.Xml.XmlTextReaderImpl.ParseNumericCharRefInline(Int32 startPos, Boolean expand, BufferBuilder internalSubsetBuilder, Int32& charCount, EntityType& entityType)
   at System.Xml.XmlTextReaderImpl.ParseText(Int32& startPos, Int32& endPos, Int32& outOrChars)
   at System.Xml.XmlTextReaderImpl.ParseText()
   at System.Xml.XmlTextReaderImpl.ParseElementContent()
   at System.Xml.XmlTextReaderImpl.Read()
   at System.Xml.XmlTextReader.Read()
   at System.Web.Services.Protocols.SoapServerProtocol.SoapEnvelopeReader.Read()
   at System.Xml.XmlReader.ReadElementString()
   at Microsoft.Xml.Serialization.GeneratedAssembly.XmlSerializationReader1.Read14_SendErrlog()
   at Microsoft.Xml.Serialization.GeneratedAssembly.ArrayOfObjectSerializer12.Deserialize(XmlSerializationReader reader)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   --- End of inner exception stack trace ---
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle, XmlDeserializationEvents events)
   at System.Xml.Serialization.XmlSerializer.Deserialize(XmlReader xmlReader, String encodingStyle)
   at System.Web.Services.Protocols.SoapServerProtocol.ReadParameters()
   --- End of inner exception stack trace ---
   at System.Web.Services.Protocols.SoapServerProtocol.ReadParameters()
   at System.Web.Services.Protocols.WebServiceHandler.CoreProcessRequest()

How can I debug this exception? This exception is getting reported to us from a SOAP filter which looks for exceptions in message.Stage = SoapMessageStage.AfterSerialize.

Is there any way to get at the original soap request? How do I get an invalid character at line 868, column -3932? How can there a negative column 3932?

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1 Answer

  1. Editorial Team

    This is one of the irritating things about the Microsoft web services approach — if the request cannot be deserialized into the objects in your web method signature then the service consumer gets a cryptic message. And to top it off, the request never makes it into your web service because it cannot be deserialzied so you can’t handle the error gracefully.

    What I would do to help with these types of issues is to create a new SoapExtension that simply lets you output the raw XML to a destination that is convenient for you (file or Trace to be read by DebugView or whatever else you like). The code would go in the BeforeDeserialize stage. You could enable the SoapExtension via web.config in the event you wanted to investigate one of these issues. The downside of using the web.config to add the SoapExtension is that it will be active for the entire web application. You could add some additional custom configuration that would allow your service to only log information for a specific endpoint or a specific web method if you wanted.

    Usually, just by seeing the incoming XML you can see what the problem is. If not, then you could try to manually run the captured XML through small program that invokes the XML serializer and see if you can find out what is going on. Another useful tool is Web Service Studio 2 which is a test harness which lets you enter data and invoke your service (and also submit any XML you want).

    In terms of your specific issue, here is my take/guess. It looks like ASCII character null is getting encoded and sent to your service which is invalid according to the XML Spec. The simple answer is not to send that character. But who is sending that character? Is it a .NET client? Do you have control over the client? If you need to work around someone else’s bug, then you may have to replace the offending character(s) with another character (perhaps empty string).

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