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Editorial Team
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Asked: 2026-05-16T15:16:08+00:00

Morning, So we’ve got a Magento installation that’s been working fine for two months,

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Morning,

So we’ve got a Magento installation that’s been working fine for two months, processing orders, managing inventory and being amazing as a good website should.

The problem is, today the Magento admin panel has completely stopped working. Nightmare. You can browse to /admin and see the login panel, but once you’ve logged in the admin panel stares back in a pool of white.

This is the URL it gets to and fails on:

http://www.[domainname].com/index.php/admin/dashboard/index/key/2448826287818da25840ae673d1198f6/

There’s literally NO html being created. The HTACCESS hasn’t been changed, and there aren’t any errors being generated in /var. I’ve tried removing the caches to no avail. What would you do to solve this awful situation?

Thanks guys.

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1 Answer

  1. Editorial Team

    A Out of Memory error message is not the server hitting a memory limit; It is the script-instance-specific memory_limit setting in PHP.

    Meaning, it’s not necessarily a malicious act on the admin’s end.

    What you need to do is to change PHP’s memory_limit setting to a higher value, like 32 MB. How Magento ever managed to run with 13 Megabytes is a mystery to me. It could be that this value has been changed recently, for whatever reason.

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