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Home/ Questions/Q 3988546
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Editorial Team
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Editorial Team
Asked: May 20, 20262026-05-20T06:15:55+00:00 2026-05-20T06:15:55+00:00

My app has Tickets, and a ticket can be resolved. I can POST via

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My app has Tickets, and a ticket can be “resolved”. I can POST via AJAX to the :resolve action with no issues, but I cannot POST via a normal HTML form. I get No route matches "/tickets/321/resolve". Both the HTML form and the JS point to the same exact URL. What am I doing wrong?

Routes:

resources :tickets do
  post :resolve, :on => :member
end

Controller:

def resolve
  resource.resolved!

  respond_to do |wants|
    wants.html { redirect_to :back }
    wants.js
  end
end

Form:

= form_for(ticket, :url => resolve_ticket_path(ticket)) do |f|
  ...
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-20T06:15:55+00:00Added an answer on May 20, 2026 at 6:15 am

    Actually when you are trying to send your form with exists resource (ticket) rails by default will send PUT request, so you should set :method => :post clear or change route from

    post :resolve, :on => :member
    

    to

    put :resolve, :on => :member
    
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