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Home/ Questions/Q 6253651
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Editorial Team
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Editorial Team
Asked: May 24, 20262026-05-24T14:02:28+00:00 2026-05-24T14:02:28+00:00

My app receives an intent from the C2DM servers to register for push notifications

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My app receives an intent from the C2DM servers to register for push notifications (which works fine), and on receiving that message through a broadcast receiver it starts an IntentService (to handle the intent received from C2DM). However the call to start that IntentService is failing with this:

Unable to start service Intent { act=com.google.android.c2dm.intent.REGISTRATION
cat=[com.company.myapp] cmp=com.company.myapp/.receiver.C2DMReceiver
(has extras) }: not found

Can you help me understand what this error means? The C2DMReceiver class is subclassed from IntentService, and it certainly exists. I am using Intent.setClass() and specifying the class directly. The compiler accepts it, so I do not understand why the exception is saying “Not found”. What is not found?

If anyone can offer any tips on debugging this, I’d really appreciate it.

    <receiver android:name="com.company.myapp.receiver.C2DMBroadcastReceiver" android:permission="com.google.android.c2dm.permission.SEND">
        <!-- Receive the actual message -->
        <intent-filter>
            <action android:name="com.google.android.c2dm.intent.RECEIVE" />
            <category android:name="com.company.myapp" />
        </intent-filter>
        <!-- Receive the registration id -->
        <intent-filter>
            <action android:name="com.google.android.c2dm.intent.REGISTRATION" />
            <category android:name="com.company.myapp" />
        </intent-filter>
    </receiver>
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  1. Editorial Team
    Editorial Team
    2026-05-24T14:02:29+00:00Added an answer on May 24, 2026 at 2:02 pm

    The cause of this was the tag was missing from the manifest. Unfortunately it looks like I accidentally deleted it from the manifest, probably whilst making another edit. With the manifest entry there, the IntentService starts fine.

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