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Home/ Questions/Q 731629
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Editorial Team
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Editorial Team
Asked: May 14, 20262026-05-14T07:02:56+00:00 2026-05-14T07:02:56+00:00

My application requires the .NET Framework version 3.5. I recently ran into a customer

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My application requires the .NET Framework version 3.5. I recently ran into a customer that had the .NET Framework installed but turned off on Windows Vista (also applies to Windows 7).

In this case, my installer (InstallShield 2009) does not prompt the user to install the Framework (because it is already installed) and when my application runs it crashes immediately. I tried another .NET application and it also crashes immediately.

Is there any way to detect this situation and handle it more gracefully? Just detecting this during install is not ideal since the .NET Framework can be turned off at any time. Ideally, the application would be able to check and display a friendly message to the user telling them they need to turn on the .NET Framework.

EDIT: “Turning off” the .NET Framework in Windows Vista or Windows 7 is not the same as uninstalling it. The Framework can be simply turned back on without reinstalling: http://windows.microsoft.com/en-US/windows-vista/Turn-Windows-features-on-or-off

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  1. Editorial Team
    Editorial Team
    2026-05-14T07:02:56+00:00Added an answer on May 14, 2026 at 7:02 am

    When I turned off the feature, the value in the registry that indicated the framework is installed got deleted. You could check that value.

    Take a look at:
    HKLM\Software\Microsoft\NET Framework Setup\NDP\v3.5

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