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Home/ Questions/Q 7188451
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T19:05:16+00:00 2026-05-28T19:05:16+00:00

My hosting sent me email saying I have set the session.save_path = /home/users/web/b1475/moo.youraccount/cgi-bin/tmp for

  • 0

My hosting sent me email saying

I have set the session.save_path = /home/users/web/b1475/moo.youraccount/cgi-bin/tmp for your account

then i found my website is giving me this error

Warning: session_start() [function.session-start]: open(/home/users/web/b1475/moo.youraccount/cgi-bin/tmp/sess_718a8cd346244df6916f016eb315f19f, O_RDWR) failed: No such file or directory (2) in /hermes/waloraweb006/b1475/moo.youraccount/db.php on line 4

and the db.php code is (it is database connection file)

<?PHP
$conn = mysql_connect($host, $user, $pass);
if ($conn) mysql_select_db($db, $conn);
session_start();
?>

what can i do then to fix this error 🙁

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  1. Editorial Team
    Editorial Team
    2026-05-28T19:05:17+00:00Added an answer on May 28, 2026 at 7:05 pm

    Change hosting companies.

    There is no way the session path should ever be within the cgi directory. Having it anywhere within the document root is very dangerous.

    It’s possible that devDrew is right and the path is bad – in which case the session won’t work at all. It’s also possible that you’re using an old/expired session id – does it recurr when you try to establish a new session?

    While you can avoid much of the nastiness from this (both fixing a permissions / directory error and avoiding a potential code injection backdoor) by using a database session handler if your provider is making such basic mistakes here then they’ll be making them elsewhere too.

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