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Home/ Questions/Q 8838053
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Editorial Team
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Editorial Team
Asked: June 14, 20262026-06-14T09:53:25+00:00 2026-06-14T09:53:25+00:00

My Outlook addin MSI installs the addin (It is listed in Add\Remove programs) but

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My Outlook addin MSI installs the addin (It is listed in Add\Remove programs) but sends it straight to inactive application addins.

How can I fix this?

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  1. Editorial Team
    Editorial Team
    2026-06-14T09:53:26+00:00Added an answer on June 14, 2026 at 9:53 am

    Check the LoadBehavior key value for your plugin.

    HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins\%your add in%\LoadBehavior
    

    If you see the registry hive for you add-in – it’s most likely to be installed correctly.
    The LoadBehavior value should be 3 before you start Outlook. If it’s not, set it to 3.
    If it goes to 2 when you start Outlook – it is definitely trying to run it, so it’s good news in a way.

    You will need to do some diagnostics there – try instantiating your add-in from vbs

    set c = CreateObject("EnthusiasticDeveloper.OutlookAddIn")
    

    This should give you no errors.
    If it doesn’t and the object is instantiated – you need to put diagnostics in your add-in.
    It is being called by Outlook and your most likely to get enough control to instantiate log4net.

    HTH

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