My problem in short terms: I can’t install SQL Server 2008 R2 because of a missing .dll named cig5kjsx.dll
My situation/environment:
I downloaded the SQL Server 2008 R2 Standard edition (german) from the MSDN shop of my university. Now I tried to install it in a VM on a x64 Windows Server 2008 R2 OS with all updates installed (at least all available on windows update).
Problem: it stops while installing the Setup Support files giving me a fail-popup it misses cig5kjsx.dll at %filepathofinstallationfiles%\1031_DEU_LP\x64\setup\sqlsupport_msi\PFiles\SqlServr\100\Setup\fe72iemr\x64\de\cig5kjsx.dll
What I tried before posting was:
- Re-Downloading and re-installing – same behaviour.
- Looking in the file system: seems like no
/de/folder is there at the installer directory. Nocig...dlleither. - Found Google Solution, said: “Download/Install SP1 or 2 for SQL Server 2k8 r2 first (as far as it could go without SQL Server installed), then install SQL Server itself”- result: now it stops at the actual installation, not at the installation of Setup Support Files.
- Install it with another user account with administrator privileges (first install was done with “normal” admin-account).
So, I’m definitely out of Ideas at the moment and I hope you could help!
Best Regards,
dominik
The answer, or more precise the workaround is: the german installation pack from msdnaa is corrupted at the moment. I tried it using the english version of SQL Server 2008 R2 Standard and it worked without any errors.