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Home/ Questions/Q 6852825
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T01:26:18+00:00 2026-05-27T01:26:18+00:00

My website throws the following exception: IOException: The account used is a computer account.

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My website throws the following exception:

IOException: The account used is a computer account. Use your global user account or local user account to access this server

How can I fix that?

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  1. Editorial Team
    Editorial Team
    2026-05-27T01:26:18+00:00Added an answer on May 27, 2026 at 1:26 am

    Is this running under a shared hosting provider? That seems likely, based on other people’s similar experiences. Alternatively, you may not be mapping virtual to physical paths correctly.

    Can you provide the full stack trace of the exception?

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