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Home/ Questions/Q 8473253
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T17:17:56+00:00 2026-06-10T17:17:56+00:00

Occasionally, my email-to-support-ticket system catches an extra line break before the message itself, thus

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Occasionally, my email-to-support-ticket system catches an extra line break before the message itself, thus my messages look like this:

“

Hello. I have been wondering if y…”

What can I use to get rid of that line before the text? It is on random occasion due to email providers and the way they format their emails using mime.
I have already tried the trim functions but no luck. (Yes, I also tried ltrim)

Once processed it should look like:

“Hello. I have been wondering if y…”

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-10T17:17:58+00:00Added an answer on June 10, 2026 at 5:17 pm

    Threw this together, you could rename the function if need be.

    function removeDeadSpaceBeforeFirstChar($string) {
        $strtemp = $string;
    
        for($i = 0; $i < strlen($strtemp); $i++) {
            if($strtemp[$i] == " ") {
                $strtemp = substr($strtemp, $i, strlen($strtemp)); 
            }
    
            if($i > 0 && $strtemp[$i] != " ") {
                return $strtemp;
                break;  
            }
        }
        return false;
    }
    

    Prints this:

          123456789
    123456789
    

    EDIT: I don’t know why I posted the results like that, I was looking over the code and it hit me that I didn’t do anything with the substr.. Above is the amended code

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