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Home/ Questions/Q 8603717
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Editorial Team
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Editorial Team
Asked: June 12, 20262026-06-12T02:23:21+00:00 2026-06-12T02:23:21+00:00

On event I am loading a file in a page which should include a

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On event I am loading a file in a page which should include a shortcode for a chat. The issue is that it says call to an undefined function. The shortcode is working fine on the same page, but when is loaded from a different file (same directory) it doesn’t work.

I tried this:

<?php 
$file="/web/htdocs/.../home/wp-content/plugins/quick-chat";
plugin_dir_url($file); ?>

But it doesn’t work…

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  1. Editorial Team
    Editorial Team
    2026-06-12T02:23:22+00:00Added an answer on June 12, 2026 at 2:23 am

    Solved. It was a problem with that specific plugin who couldn’t be called from other document. With other plugins it is working. Thanks!

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