Our implementation:
We have added Auditing using the Audit Trail functionality, to a Bus Comp to monitor a M:M relationship between itself and a child (with the use of an intersection table.) as per book shelfs –> Specifying Parent–Child Associations for
Audit section in Siebel Applications Administrator Guide.
Viewing the Audit Trail:
1) Using the Audit Trail Screen -> I can find Associate/Disassociate records.
2) Using the Audit Trail Item List 2 Bus Comp to have an Audit Trail Tab for a certain view using the section -> Linking Audit Trail to a Business Component section in Siebel Applications Administrator Guide. And here is The Problem
It does not display Associate/Disassociate Operation records even though it is clearly being recorded and we are able to view it in Audit Trail Screen.
With Audit Trail Item List 2 being a VBC, I’m unable to see the logic of where or why it is not showing these operations?
Thanks in advance for any assistance!
Symptoms
Customer added the association of positions to opportunity for Audit Trail by navigating to:
Audit Trail
Select Opportunity
In the Child BC add the Opportunity/Position link
Navigate to the Opportunity view, create an Opportunity and change a user in the sales team field.
In the Audit Trail there are a number of records for Opportunity BCincluding the association and disassociation of positions and the Opportunity history.
However, in the Opportunity > Audit Trail, the audit trail only shows for the Opportunities, not the position change within the opportunity.
Cause
The issue is caused by the search specification in the Opportunity/Audit Trail 2 link
Solution
In Siebel Tools, navigate to the ‘Link’ object (if this is hidden you will need to show it by selecting the checkbox in View > Option > Object Explorer)
Query for the link “Opportunity/Audit trial Item2”
In the search specification, remove the standard text so this field is empty.
Re-compile the srf and re-start the server.
All records show after this change.