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Home/ Questions/Q 8505929
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Editorial Team
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Editorial Team
Asked: June 11, 20262026-06-11T02:27:22+00:00 2026-06-11T02:27:22+00:00

Our Magento site is moved to new hosting server, since that while check out

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Our Magento site is moved to new hosting server, since that while check out its not showing next content after “Shipping Address”. Its calling following 2 requests via AJAX, and no response comes thereafter.

POST https://www.mysite.com/store/checkout/onepage/saveBilling/

200 OK 2.14s
prototype.js (line 1532)
POST https://www.mysite.com/store/checkout/onepage/getAdditional/

200 OK 965ms

Can anyone guide me what could be the issue. I have tried several things which found on SO and google but no luck.

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  1. Editorial Team
    Editorial Team
    2026-06-11T02:27:23+00:00Added an answer on June 11, 2026 at 2:27 am

    The issue got fixed after changing the shipping method. The issue was with Drop Shipping method.

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