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Asked: 2026-05-16T17:12:01+00:00

PHP Version: 5.3.3 I’m using the SOAP extension to pull data from a web

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PHP Version: 5.3.3

I’m using the SOAP extension to pull data from a web api. Below you can see my connection details. When it gets to line 3 I get an error:

Fatal error: Uncaught SoapFault exception: [WSDL] SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://www.global1.autotask.net/atservices/1.2/atws.wsdl' : failed to load external entity "https://www.global1.autotask.net/atservices/1.2/atws.wsdl" in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\ATAPI\index.php:5 Stack trace: #0 C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\ATAPI\index.php(5): SoapClient->SoapClient('https://www.glo...', Array) #1 {main} thrown in C:\Program Files (x86)\Apache Software Foundation\Apache2.2\htdocs\ATAPI\index.php on line 5

Here are my connection details:

$wsdl = 'https://www.global1.autotask.net/atservices/1.2/atws.wsdl';
$loginarray = array('login' => "billy.jones@networkroi.co.uk", 'password' => "******", 'uri'=>"http://autotask.net/ATWS/v1_2/", 'location'=>"https://global1.autotask.net/atservices/1.2/atws.asmx");
$client = new SoapClient($wsdl, $loginarray);

I’ve googled and see that it’s possibly a bug with the soap extension?

I’ve uncommented:

extension=php_soap.dll

In the php.ini file. and I’ve also made sure my allow url fopen is set to on:

allow_url_fopen = On

Anyone got an idea how I get get round this problem? Maybe I’ve forgotten to do something?

Thanks,

Billy

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1 Answer

  1. Editorial Team

    First, I’d recommend you post a question on the Autotask CommunITy website (community.autotask.com) since there are a lot of resources there who are very familiar with Autotask-specific things.

    The URL you are using isn’t correct for WebServices access. If you use https://webservicesg1.autotask.net/atservices/1.2/atws.wsdl does it work?

    Travis

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