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Home/ Questions/Q 4622568
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Editorial Team
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Editorial Team
Asked: May 22, 20262026-05-22T02:51:42+00:00 2026-05-22T02:51:42+00:00

Problem Currently, I’m looking to serve a custom 500 error page as well as

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Problem

Currently, I’m looking to serve a custom 500 error page as well as log and alert a web master about the condition that was hit (What URL, stack trace, timestamp, etc.).

I tried defined custom http errors under system configuration, but the error pages were not hit.
I am able to handle 404s and their related errors (layoutnotfound).

Question

Should I intercept the context in global.asax to handle the 500 errors and return a custom page? Is there another way with Sitecore to achieve what I’m looking for?

Mainly, I’m looking for best practice of logging / alerts for 500 errors with Sitecore

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  1. Editorial Team
    Editorial Team
    2026-05-22T02:51:43+00:00Added an answer on May 22, 2026 at 2:51 am

    Try using ELMAH.

    Here is an article on using it with Sitecore.

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