Randomly when I go to check out a document in Webtop I get a UCF error.
Anyone have any ideas how to troubleshoot this?
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Randomly when I go to check out a document in Webtop I get a UCF error.
Anyone have any ideas how to troubleshoot this?
I would check a few things:
1) Is Java correctly installed? Is the right version of Java installed? (You can check it at http://www.javatester.org/version.html).
2) Try deleting the ucf folder (something like
C:\Documents and Settings\{USERNAME}\Documentum\ucf), cleaning IE cache and restarting it.3) Enable (in file
C:\Documents and Settings\{USERNAME}\Documentum\ucf\{MACHINENAME}\shared\config\ucf.client.config.xml) and then check UCF logs. Also check Webtop app server logs.Thanks, Kirill