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Home/ Questions/Q 6372011
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Editorial Team
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Editorial Team
Asked: May 25, 20262026-05-25T01:10:29+00:00 2026-05-25T01:10:29+00:00

right now users can log into devise with their email & password. Problem is

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right now users can log into devise with their email & password. Problem is that email is saved case sensitive which is confusing users.

Does Devise have a setting to downcase the email, something like downcase_keys?

I know I can manually do this with a before_save but I thought I had read devise had this as an option out of the box. I just can’t find the doc on how to set it to downcase?

Thanks

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  1. Editorial Team
    Editorial Team
    2026-05-25T01:10:29+00:00Added an answer on May 25, 2026 at 1:10 am

    You should be able to configure it using case_insensitive_keys in config/initializers/devise.rb (see here).

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