Question

So, I have a basic app for storing, searching, and manipulating data. Basic CRUD operations. In various places of my code where I’m storing or updating this data, I basically have this:

NSError *error;
if (![self.managedObjectContext save:&error]) {
  // TODO: Handle this error
  NSLog(@"Error while saving data %@, %@", error, [error userInfo]);
}

What do most people do, user-experience-wise, when these sorts of things come up?

The only thing that comes to mind is to just pop up some horrible UIAlertView with a vague message that something went wrong; not really sure how to recover these things.

For the sake of argument, lets assume my model has little to no validations, so the only errors that might occur would either be something horribly wrong or a programming problem.

Any good ideas on the user experience?

Answer 1

Jakob Nielsen has a few concise guidelines you might want to check out; out of everything he proposes, the one I strongly suggest you indicate in an error message that it’s not the user’s fault. From my own experience in user testing, most users believe they did something wrong when an error pops up, and this leads to frustration.

Maybe something like:

There was a problem saving: don’t worry it’s not your fault! If you restart the app, you can try again. But please contact [developer contact] and tell him the error was [short, memorable error code]