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Home/ Questions/Q 7979591
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Editorial Team
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Editorial Team
Asked: June 4, 20262026-06-04T09:48:58+00:00 2026-06-04T09:48:58+00:00

So this has to do with an order form. If the user does enter

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So this has to do with an order form. If the user does enter data (in this case, a company, a phone#, an address)…then it puts it in the email template and shows it in list format. If not, nothing shows up, BUT we don’t want the list bullet to be blank either!

Is ternary even the best way to go here?

Swear I had this figured out last week but drawing a blank.

%h3{ :style => "font-size: 14px; color: #848687; font-weight: bold;" } Shipping Details
%ul
  %li{ :style => "font-size: 13px; color: #848687;" }= [@bulk_order.shipping_company].empty? ? "" : 
  %li{ :style => "font-size: 13px; color: #848687;" }= "Company: #{@bulk_order.shipping_company}"
  %li{ :style => "font-size: 13px; color: #848687;" }= "Phone: #{@bulk_order.shipping_phone}"
  %li{ :style => "font-size: 13px; color: #848687;" }= "Address: #{@bulk_order.shipping_address}, #{@bulk_order.shipping_city}, #{@bulk_order.shipping_state}, #{@bulk_order.shipping_zip}"

Any help is greatly appreciated!

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  1. Editorial Team
    Editorial Team
    2026-06-04T09:48:59+00:00Added an answer on June 4, 2026 at 9:48 am

    Your statement is incomplete:
    [@bulk_order.shipping_company].empty? ? "" :
    It should be something like :
    [@bulk_order.shipping_company].empty? ? "" : @bulk_order.shipping_company

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