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Home/ Questions/Q 961811
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Editorial Team
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Editorial Team
Asked: May 16, 20262026-05-16T01:24:16+00:00 2026-05-16T01:24:16+00:00

So we’ve upgraded our site from 3.5 SP1 -> .NET 4. When we ran

  • 0

So we’ve upgraded our site from 3.5 SP1 -> .NET 4.

When we ran the site, we got an Internal Server Error (500), stating the following configuration group could not be read:

<system.web.extensions>
        <scripting>
            <scriptResourceHandler enableCompression="true" enableCaching="true" />
            <webServices>
                <jsonSerialization maxJsonLength="999999" />
            </webServices>
        </scripting>
    </system.web.extensions>

We commented out this section and the website ran fine (but now we are getting problems with JSON – because of the above required property).

We’ve read threads on this issue, and most of them say “Your application pool is not running 4.0”. And it is, so that’s not the issue.

I’ve also read threads saying IIS is somehow reading an old machine.config file.

With .NET 4, as you know a lot of the sections of web.config have been moved to machine.config.

So we put this section back in the top of the web.config:

<sectionGroup name="system.web.extensions" type="System.Web.Configuration.SystemWebExtensionsSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
            <sectionGroup name="scripting" type="System.Web.Configuration.ScriptingSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
                <section name="scriptResourceHandler" type="System.Web.Configuration.ScriptingScriptResourceHandlerSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication"/>
                <sectionGroup name="webServices" type="System.Web.Configuration.ScriptingWebServicesSectionGroup, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35">
                    <section name="jsonSerialization" type="System.Web.Configuration.ScriptingJsonSerializationSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="Everywhere" />
                    <section name="profileService" type="System.Web.Configuration.ScriptingProfileServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
                    <section name="authenticationService" type="System.Web.Configuration.ScriptingAuthenticationServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
                    <section name="roleService" type="System.Web.Configuration.ScriptingRoleServiceSection, System.Web.Extensions, Version=3.5.0.0, Culture=neutral, PublicKeyToken=31BF3856AD364E35" requirePermission="false" allowDefinition="MachineToApplication" />
                </sectionGroup>
            </sectionGroup>
        </sectionGroup>

And the website now seems to work ok.

Still, im a little concerned if this is the correct solution.

Any ideas people? Is this the correct fix?

EDIT:

3 weeks and no answers…damn. =)

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  1. Editorial Team
    Editorial Team
    2026-05-16T01:24:17+00:00Added an answer on May 16, 2026 at 1:24 am

    As i’ve had no answers, and extensive googling resulted in no love either, i’ve decided to stick my original fix (adding the system.web.extensions section back into the web.config).

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