So with the great proliferation of mobile OS’s out there, troubleshooting problems on a single users phone is a really tricky issue these days. Does anyone know of any good diagnostic tools that will collect OS level, installed apps / version info and other configuration settings and then can be copy, pasted and e-mailed back for further review and troubleshooting?
It looks like Apple has something like this that their Genius Bar staff uses but I wasn’t really able to find anything definitive that didn’t require an Apple Employee user id. Would appreciate any other tips/tools that have proven useful when developing and troubleshooting particularly thorny application problems on smartphones (particularly interested in iPhone and Android but anything generic would be useful as well).
Thanks,
Joel
Google ACRA.
There are others as well… but ACRA is totally free and GREAT!