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Home/ Questions/Q 8060587
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Editorial Team
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Editorial Team
Asked: June 5, 20262026-06-05T10:02:32+00:00 2026-06-05T10:02:32+00:00

Sometimes workflows and dialog processes in Microsoft Dynamics CRM 2011 get a bit long

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Sometimes workflows and dialog processes in Microsoft Dynamics CRM 2011 get a bit long (I mean the number of steps, rather than execution time) and trying to follow them / review them during design-time can be somewhat cumbersome on-screen.

Has anybody found a way to print workflows and dialog process designs to hardcopy? This is not something that I need to do regularly – nor something for my users (so I don’t care how "ugly" the solution is!).

There is a print button on the dialog screen (which brings up a preview screen that can be printed), however when printing it will only render the "header" information in full. The actual workflow/process definition is housed within an iFrame and only a small portion of that is printed on the final output.

I’ve tried using Internet Explorer Developer Tools to manually force the iFrame (and a few divs inside and outside of it) to be bigger (via the CSS height property) – i.e. enough to remove the scrollbars. This looks fine onscreen as promises to work in hardcopy but this has only proven to stop all output rendering in the iFrame at all.

Maybe CSS is the way to go but my efforts have failed and although I have a good handle on CSS it’s pretty much guesswork if somethign other than element height is at play here.

I guess I could copy/paste screenshots and jigsaw them together but I’m hoping something more sophisicated exists out there!


Update:

I omitted in my original question that I am looking for a cost-free solution if possible. There are already 2 answers that could both be used to achieve my strated goal. I particularly like @AdamV suggestion to use SnagIt as it works a treat. I’d just like to see if there are any free options out there before awarding "answer" status first though.


Update (2):

Three perfectly viable answers so I’d like to have marked all three as "answers" too. @Daryl gets it as he replied several times and Screen Hunter Pro is cheaper than SnagIt. Despite votes and in spite of my requirement for something free, these are my preferred solutions:

  • Screen Hunter Pro to do a screen grab (US$29.99) as per @Daryl
  • SnagIt(approx US$55.00) as per @AdamV
  • Copy and paste HTML source as per @Daryl
  • Reconstruct from database as per @Daryl

I think the £20 for Screen Hunter Pro is worth avoiding the extra effort for the other options.

Thanks to @AdamV and sorry I can’t award answer to you too as I would have liked.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-05T10:02:34+00:00Added an answer on June 5, 2026 at 10:02 am

    It would be a lot more work, and probably prone to being broke by CRM updates, so I would only recommend it as a final option, but you could pull that data from the SQL Database itself via a SSRS Report or any other method you feel more comfortable with.

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