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Editorial Team
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Asked: 2026-06-10T05:33:12+00:00

The comment count on my index page doesn’t reflect the actual count for each

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The comment count on my index page doesn’t reflect the actual count for each entry in my blog. When running locally in development it reflects the actual count, but once I push it to production on Heroku it displays ‘0 Comments and 0 Reactions’, even though there is at least one comment. I added the JS that Disqus provides at the bottom of my index.html.haml and added a link for the comment count. Here’s my code for scrutinizing:

%p
  = "* Comments - "
  = link_to e, entry_path(e, :anchor => "disqus_thread")
.date= e.updated_at.strftime('* %a, %b %-e, %Y @ %l:%M %p %Z') 
%br

:javascript
  /* * * CONFIGURATION VARIABLES: EDIT BEFORE PASTING INTO YOUR WEBPAGE * * */
  var disqus_shortname = 'heneman'; // required: replace example with your forum shortname

  /* * * DON'T EDIT BELOW THIS LINE * * */
  (function () {
    var s = document.createElement('script'); s.async = true;
    s.type = 'text/javascript';
    s.src = 'http://' + disqus_shortname + '.disqus.com/count.js';
    (document.getElementsByTagName('HEAD')[0] || document.getElementsByTagName('BODY')[0]).appendChild(s);
  }());

Also, here is a link to my blog. If you look at the second entry down (titled “Add Markdown To A Rails 3.2 App”) you’ll see the comment count displays ‘0’, but if you click on the title and go into the show page for that entry, you’ll see there’s a comment.

Has anyone else encountered this?

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1 Answer

  1. Editorial Team

    Try adding the disqus-identifier as data-disqus-identifier in your comment link as described here. Look at your front page HTML source code for start page. Its rendering <!DOCTYPE html PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN" "http://www.w3.org/TR/REC-html40/loose.dtd">
    <html><body>     for every post out there which is not a standard i think.

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