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Home/ Questions/Q 6125887
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Editorial Team
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Editorial Team
Asked: May 23, 20262026-05-23T16:18:03+00:00 2026-05-23T16:18:03+00:00

The following code is NOT working. The button is not disabled, the loading image

  • 0

The following code is NOT working. The button is not disabled, the loading image does not display, and instead the whole page locks up during the AJAX call.

JavaScript:

$(function() {
    $("#submitButton").click(function() {
        // Disable the submit button
        $(this).attr("disabled", "disabled");

        // Show the loading image
        $(".loading").show();

        // Serialize the form values for AJAX submission
        var $formParamsString = $(this).closest("form").serialize();

        $.ajax({
            type: "POST",
            url: "myService.cfm",
            dataType: "JSON",
            data: $formParamsString,
            async: false,
            success: function(data) {
                alert("Form values saved!")
            },
            error: function() {
                alert("Form values not saved!")
            }
        });

        // Hide the loading image
        $(".loading").hide();

        // Re-enabled the submit button
        $(this).removeAttr("disabled");

        // Prevent form post
        return false;
    });
});

HTML:

<input
    id="submitButton"
    name="submitButton"
    type="submit"
    value="Submit"
    class="submitButton" />
<span class="loading"></span>

CSS:

.loading {
    background: url("/images/loading.gif");
}
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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-23T16:18:04+00:00Added an answer on May 23, 2026 at 4:18 pm

    Browser is freezing and nothing happens because you’re issuing synchronous request (async: false), see docs:

    Note that synchronous requests may temporarily lock the browser,
    disabling any actions while the request is active

    To achieve your goal, you need to:

    1. make you request asynchronous (remove async: false),
    2. move this code:

      // Hide the loading image
      $(".loading").hide();
      
      // Re-enabled the submit button
      $(this).removeAttr("disabled");
      

      to your success and error functions,

    3. sumbit form manually in success function ($('#form').submit()).

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