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Home/ Questions/Q 6883553
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Editorial Team
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Editorial Team
Asked: May 27, 20262026-05-27T05:23:51+00:00 2026-05-27T05:23:51+00:00

There is some sort of DNS error on my clients website that is hosted

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There is some sort of DNS error on my clients website that is hosted by HeartInternet. For some reason the site does not appear unless www. is specified explicitly.

Works: http://www.elmhaven-marina.co.uk

Doesn’t Work: http://elmhaven-marina.co.uk

How can this error be fixed?

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  1. Editorial Team
    Editorial Team
    2026-05-27T05:23:52+00:00Added an answer on May 27, 2026 at 5:23 am

    You need a “@” A record pointing to elmhaven-marina.co.uk in your DNS

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