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Home/ Questions/Q 7627353
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Editorial Team
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Editorial Team
Asked: May 31, 20262026-05-31T05:26:52+00:00 2026-05-31T05:26:52+00:00

These are the steps i followed : I created a category and added product

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These are the steps i followed :

  1. I created a category and added product to it in the backend of
    magento
  2. System->Import/Export-> “export” the csv file .
  3. Removed the current values of the product already added then added
    values new values to it.
  4. Copied that csv file to media/import directory where images to be
    uploaded were also present. (value = /image001.Jpg)
  5. Went on to import and it says import successfully.

Output :

Products with the data uploaded successfully

BUT

No relevant images found, while i can see images uploaded in media/catalog/product….. folder

I have visited many many blogs forums, spent alot of hours for it but in vain. So in last i am posting it over here.

I would greatly appreciate if someone can post in the whole process in steps with sample Csv file and also tell us required fields and values for fields ib brief.

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-05-31T05:26:53+00:00Added an answer on May 31, 2026 at 5:26 am

    In my experience you have to make sure you put the image information in all the right places in the import CSV file. The three sets of image columns (image, image_label; small_image, small_image_label; thumbnail, thumbnail_label) are what set which image will be used for what purpose. And, they are one image per product.

    However, it is the media images columns (_media_attribute, _media_image, _media_lable (yep, misspelled in Magento), _media_position, and _media_is_disabled) that actually define the image(s) for the product. These media image columns have to be completed on a one row per image basis. The _media_attribute is the id of that attribute (77 in my experience). The _media_image is that actual name of the image file in your media/import directory (case sensitive). The _media_lable is the title you want on the image. _media_position is the relative order of the images for this product. _media_is_disabled is the flag for each image that identifies whether the image is shown in the product media group or not.

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