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Home/ Questions/Q 813955
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Editorial Team
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Editorial Team
Asked: May 15, 20262026-05-15T01:26:38+00:00 2026-05-15T01:26:38+00:00

This is strange. I just did a deploy to a cluster server, and since

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This is strange. I just did a deploy to a cluster server, and since then, pictures have not been processing. Reading the logs, I usually do not get an error at all, but they never finish. However, on one particular image, I found this little bit at least, but this might not explain everything.. Any ideas?

Processing PhotosController#edit (for 69.248.152.173 at 2010-05-27 04:25:12) [GET]
Parameters: {“gallery_id”=>”2102”, “action”=>”edit”, “type”=>”photo”, “id”=>”15453”, “crop”=>”true”, “controller”=>”photos”, “organization_id”=>”470”, “_”=>”1274959512393”}
Rendering media/crop_photo

ActionView::TemplateError (/data/HQ_Channel/releases/20100524111501/public/system/photos/15453/original/DSC05193.JPG is not recognized by the ‘identify’ command.) on line #4 of app/views/media/crop_photo.js.haml:
1: == $(“#media_header”).html(‘#{ escape_javascript(render :partial => ‘media/crop_photo’) }’).slideDown(“slow”);
2:
3: :plain
4: function updateForm(coords)
5: {
6: var rx = #{PHOTO_IMAGE_WIDTH} / coords.w;
7: var ry = #{PHOTO_IMAGE_HEIGHT} / coords.h;

vendor/gems/thoughtbot-paperclip-2.3.1/lib/paperclip/geometry.rb:24:in `from_file'
app/models/photo.rb:68:in `photo_geometry'
app/views/media/crop_photo.js.haml:4:in `_run_haml_app47views47media47crop_photo46js46haml'
haml (2.2.2) [v] lib/haml/helpers/action_view_mods.rb:13:in `render'
app/controllers/photos_controller.rb:81:in `crop'
app/controllers/photos_controller.rb:24:in `edit'
haml (2.2.2) [v] rails/./lib/sass/plugin/rails.rb:19:in `process'
lib/flash_session_cookie_middleware.rb:14:in `call'
vendor/gems/hoptoad_notifier-2.2.2/lib/hoptoad_notifier/rack.rb:27:in `call'

** [Hoptoad] Failure: Net::HTTPClientError
** [Hoptoad] Environment Info: [Ruby: 1.8.6] [Rails: 2.3.3] [Env: production]
** [Hoptoad] Response from Hoptoad:

No project exists with the given API key.

Rendering /data/HQ_Channel/releases/20100524111501/public/500.html (500 Internal Server Error)

And then a little later, I got this :

ActionView::TemplateError (/data/HQ_Channel/releases/20100524111501/public/system/photos/15453/original/DSC05193.JPG is not recognized by the ‘identify’ command.) on line #4 of app/views/media/crop_photo.js.haml:
1: == $(“#media_header”).html(‘#{ escape_javascript(render :partial => ‘media/crop_photo’) }’).slideDown(“slow”);
2:
3: :plain
4: function updateForm(coords)
5: {
6: var rx = #{PHOTO_IMAGE_WIDTH} / coords.w;
7: var ry = #{PHOTO_IMAGE_HEIGHT} / coords.h;

vendor/gems/thoughtbot-paperclip-2.3.1/lib/paperclip/geometry.rb:24:in `from_file'
app/models/photo.rb:68:in `photo_geometry'
app/views/media/crop_photo.js.haml:4:in `_run_haml_app47views47media47crop_photo46js46haml'
haml (2.2.2) [v] lib/haml/helpers/action_view_mods.rb:13:in `render'
app/controllers/photos_controller.rb:81:in `crop'
app/controllers/photos_controller.rb:24:in `edit'
haml (2.2.2) [v] rails/./lib/sass/plugin/rails.rb:19:in `process'
lib/flash_session_cookie_middleware.rb:14:in `call'
vendor/gems/hoptoad_notifier-2.2.2/lib/hoptoad_notifier/rack.rb:27:in `call'

** [Hoptoad] Failure: Net::HTTPClientError
** [Hoptoad] Environment Info: [Ruby: 1.8.6] [Rails: 2.3.3] [Env: production]
** [Hoptoad] Response from Hoptoad:

No project exists with the given API key.

Rendering /data/HQ_Channel/releases/20100524111501/public/500.html (500 Internal Server Error)

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  1. Editorial Team
    Editorial Team
    2026-05-15T01:26:39+00:00Added an answer on May 15, 2026 at 1:26 am

    I have had a simmilar issue. It looks paperclip cant find path to execute image processing commands
    Add this to product environment file:

    Paperclip.options[:command_path] = "/path/to/image/processor(ImageMagick)/bin"
    

    in my case it was

    Paperclip.options[:command_path] = "/usr/local/bin" 
    

    or set a global path to ImageMagick in the host system

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