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Home/ Questions/Q 8726421
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T08:14:27+00:00 2026-06-13T08:14:27+00:00

Trac does not appear to be triggering an email event when submitting a change

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Trac does not appear to be triggering an email event when submitting a change to a ticket with a cc’ed email address. I currently have logging enabled, and I’m not finding anything pertaining to email in the trac.log file. I’m also monitoring /var/log/maillog – nothing appears there either.

I am not using SMTP. I’m attempting to configure Trac to use sendmail.

My current [notifications] section:

admit_domains = 
always_notify_owner = false
always_notify_reporter = false
always_notify_updater = true
email_sender = SmtpEmailSender
ignore_domains = 
mime_encoding = none
sendmail_path = /usr/sbin/sendmail
smtp_always_bcc = known_good_address@domain.tld
smtp_always_cc = 
smtp_default_domain = 
smtp_enabled = false
smtp_from = trac@localhost
smtp_from_name = 
smtp_password = 
smtp_port = 25
smtp_replyto = trac@localhost
smtp_server = localhost
smtp_subject_prefix = __default__
smtp_user = 
ticket_subject_template = $prefix #$ticket.id: $summary
use_public_cc = false
use_short_addr = false
use_tls = false

Path to sendmail is correct:

[box]# which sendmail
/usr/sbin/sendmail

Should all of the smtp references be removed from the trac.ini [notification] section in order for Trac’s sendmail hook to work?

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1 Answer

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  1. Editorial Team
    Editorial Team
    2026-06-13T08:14:28+00:00Added an answer on June 13, 2026 at 8:14 am

    It should be as easy as changing

    smtp_enabled = false
    

    to

    smtp_enabled = true
    
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