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Home/ Questions/Q 7167963
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Editorial Team
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Editorial Team
Asked: May 28, 20262026-05-28T14:40:59+00:00 2026-05-28T14:40:59+00:00

UPDATE: I tried exporting the AIR app again as an EXE and now I’m

  • 0

UPDATE:

I tried exporting the AIR app again as an EXE and now I’m getting this error:

Error creating native installer file: Could not generate timestamp: Connection timed out: connect.

i researched this error and saw the fix is to do the following (because my system uses a proxy):

Here: [Adobe Flash Builder 4 folder]\jre\lib\net.properties

set: java.net.useSystemProxies=true if you want to use the system proxy, or specify it manually.

I have done this on the net.properties in the Adobe folder and for each JRE I have installed on my system…to no avail.

ORIGINAL POST:

Is there something else that could cause this problem?

I’m using a tutorial here: http://bishoponvsto.wordpress.com/2010/03/10/deploying-air-application-with-air-runtimeredistributable-in-single-exe/….

….to build an install file using a program called InstallJammer.

This tutorial has you do the following things:

  • Export your AIR app as an EXE file.
  • Place this EXE file, the AdobeAIRInstaller.exe, and any 3rd party EXE files into a ZIP file.
  • At this point you switch to your installer program (InstallShield or InstallJammer) and you create the actions that will do the following:
  • Unzip the zip file you created
  • Execute the AdobeAIRInstaller.exe, your AIR app EXE, and any other 3rd party EXE files.

When I go by this tutorial the AdobeAIRInstaller.exe installs just fine, my 3rd party EXE installs just fine, but I get the following error when installing my AIR app EXE:

The application could not be installed because the installer file is damaged. Try obtaining a new installer file from the application author.

If I run my AIR app EXE on its own, after exporting the release build, it installs just fine.

Why is it that the EXE file would work fine on its own but throw an error saying the installer file is damaged when I try and run it from an Install program?

Thanks for any helpful tips!

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  1. Editorial Team
    Editorial Team
    2026-05-28T14:41:00+00:00Added an answer on May 28, 2026 at 2:41 pm

    SOLVED: The error message appears when you have previously installations of the AIR app on your computer. You have to go under add/remove programs and remove each instance of your AIR app and then you’ll be able to install the files. Wow, did I waste a lot of time on that!!

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