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Home/ Questions/Q 7846359
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Editorial Team
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Editorial Team
Asked: June 2, 20262026-06-02T17:33:29+00:00 2026-06-02T17:33:29+00:00

Users of a particular role are unable to create orders in Magento admin, they

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Users of a particular role are unable to create orders in Magento admin, they get “Access denied” error.

Cache is disabled and this even exists for a new user, so cookies are not a problem here.

I couldn’t trace this down to any recent change in codebase and I am clueless how it creep in. Any pointers on how should I troubleshoot this?

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  1. Editorial Team
    Editorial Team
    2026-06-02T17:33:30+00:00Added an answer on June 2, 2026 at 5:33 pm

    Solved it by creating a new role with the exact same permissions and then moved all the users to it.

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