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Home/ Questions/Q 8701719
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Editorial Team
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Editorial Team
Asked: June 13, 20262026-06-13T02:28:09+00:00 2026-06-13T02:28:09+00:00

Using converticon.com, I converted my icon png file into an ico file. I placed

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Using converticon.com, I converted my icon png file into an ico file. I placed the following code in my head tags:

<link rel="shortcut icon" href="icons/icon.ico">

I double checked and the file is in the appropriate location. The image has read and write capabilities. I then loaded the page on my browser but I all I get is an empty square box with a dotted border. I’m using XAMPP server. Why isn’t the image displaying?

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  1. Editorial Team
    Editorial Team
    2026-06-13T02:28:10+00:00Added an answer on June 13, 2026 at 2:28 am

    Did you try testing this on multiple browsers? Different browsers handle favicons differently.

    Here are some things you could try.

    Clear Your Cache

    • Delete all references of your link in your favorites.
    • Clear the file cache in your browser.
    • Shut down all instances of your target browser.
    • Reopen your browser and navigate to your website.

    Force Refresh

    • If you are using Mozilla Firefox then you should:
    • Navigate to your website
    • Navigate to the exact location of your fav icon eg. http://www.site.com/favicon.ico.
    • Right click in browser window and select refresh.

    When this is done Firefox is forced to reload the icon instead of the cached version.

    Default behaviour of browsers

    A second method for specifying a favicon relies on using a predefined URI to identify the image: “/favicon.ico”, which is relative to the server root. This method works because some browsers have been programmed to look for favicons using that URI thus I would recommend placing the favicon in the root instead and see if that works. (rename the icon to favicon.ico also).

    <link rel="shortcut icon"  href="/favicon.ico" type="image/x-icon"/> 
    

    Image Format

    At times there is an issue with the format of the favicon. If you are experiencing a problem across all web browser you could convert the favicon to gif or png and see if that solves the problem.

    Force browser to update favicon

    You can force your browser to update your favicon by passing a URL parameter. Using the ver parameter, you can increment the version number each time you want to force the downloading of new files.

    add this to your markup.

    <link rel="shortcut icon"  href="/favicon.ico?ver=2.0" type="image/x-icon"/>
    
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