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Editorial Team
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Asked: 2026-06-14T00:46:10+00:00

Using Sagepay gateway on a build and sorting the gateway integration. Works fine until

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Using Sagepay gateway on a build and sorting the gateway integration. Works fine until we get to the actual payment processing and we get the error:

HTTP Status Code: 500
HTTP Status Message: The request was unsuccessful due to an unexpected condition encountered by the server.
Error Code : 5006
Error Description : Unable to redirect to Vendor’s web site. The Vendor failed to provide a RedirectionURL.

The return url is set on the cartthrob checkout form to return=”checkout/order-completed”

I’ve edited extload.php and modified the settings to match our MSM setup. I’ve also asked the guys at CT if they have any guidance but figure SO is a good place as well.

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1 Answer

  1. Editorial Team

    The issue lies within a file called extload.php which resides within /themes/third_party/cartthrob/lib

    As we’re using MSM, we had to appropriately map the variables correctly and what we had wrong was the $EE_absolute_server_url where it was an an actual URL when it should have been a server path.

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