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Home/ Questions/Q 8488779
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T21:38:36+00:00 2026-06-10T21:38:36+00:00

using System.Web.Security; I’m creating a resetPassword form in MVC4: using System.Web.Security; [HttpPost] [AllowAnonymous] public

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using System.Web.Security;

I’m creating a resetPassword form in MVC4:

using System.Web.Security;

[HttpPost]
[AllowAnonymous]
public ActionResult ResetPassword(ResetPasswordModel model)
{
    MembershipUser u = Membership.GetUser(model.Username);

    if (HashResetParams(u.UserName, u.ProviderUserKey.ToString()) == model.Key)
    {
        string resetCode = u.ResetPassword();
        u.ChangePassword(resetCode, model.Password);
    }

    return View("ChangePasswordSuccess");
}

Any idea why I’m getting a “ResetPassword- Specified Method not supported” error when I hit the line:

string resetCode = u.ResetPassword();

I wonder if it has something to do with MVC4 projects defaulting to use the SimpleMembership implementation.

Also, I’ve seen various approaches on how to reset passwords in ASP.NET Membership, perhaps there’s a better way?

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  1. Editorial Team
    Editorial Team
    2026-06-10T21:38:38+00:00Added an answer on June 10, 2026 at 9:38 pm

    If you are using the SimpleMembershipProvider then yes:

    By design, the SimpleMembershipProvider class does not implement the
    full range of functionality that is possible in ASP.NET membership
    providers, as defined in the MembershipProvider class that is used by
    all ASP.NET membership providers. Some members are available in the
    class because they are inherited from the base class, but will throw
    an exception if you access them.

    The alternative would be to use the SqlMembershipProvider

    You should have something similar to this in your web.config:

    <membership defaultProvider="SqlProvider"
          userIsOnlineTimeWindow="15">
          <providers>
            <add 
              name="SqlProvider" 
              type="System.Web.Security.SqlMembershipProvider" 
              connectionStringName="SqlServices"
              applicationName="MyApplication"
              enablePasswordRetrieval="false"
              enablePasswordReset="true"
              requiresQuestionAndAnswer="true"
              requiresUniqueEmail="false"
              passwordFormat="Hashed"
              maxInvalidPasswordAttempts="5"
              passwordAttemptWindow="10" />
          </providers>
        </membership>
    
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