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Home/ Questions/Q 8477293
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Editorial Team
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Editorial Team
Asked: June 10, 20262026-06-10T18:25:30+00:00 2026-06-10T18:25:30+00:00

(Using the Visual Studio 2012 Agents tools for testing) I’m having difficulty getting my

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(Using the Visual Studio 2012 Agents tools for testing)

I’m having difficulty getting my test agent (on a remote machine) to connect with my test controller.

I’m getting the error message:

“Test agent could not connect to the test controller”

In the log, the following errors are present:

Some of the errors are shown multiple times, so I have indicate the number of times beside them.

x2:

“Could not get the status from the test agent. Exception: Failed to
connect to an IPC Port: The system cannot find the file specified.”

x1:

“Could not get the status from the test agent. Exception: Requested
Service not found”

x1:

“Could not get the status from the test agent. Exception: Failed to
write an IPC Port: The pipe is being closed”

x3 :

“Could not get the status from the test agent. Exception: Failed to
connect to an IPC Port: The system cannot find the file specified.”

Any ideas?

Thanks in advance.

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  1. Editorial Team
    Editorial Team
    2026-06-10T18:25:32+00:00Added an answer on June 10, 2026 at 6:25 pm

    I fixed the issue.

    Despite my Test Agent reporting success with creating the Firewall exceptions, I examined my Inbound Rules for my Firewall and discovered that the two exceptions for the QTAgentService.exe were actually blocked.

    I had previously installed the Visual Studio 2010 agent tool on this machine. These exceptions were still enabled.

    I’m unsure why they were blocked, but one possibility is that my anti-virus software blocked it (AVG anti-virus I have installed). I didn’t have the same problem with the VS2010 agent tool.

    Once I un-blocked both exceptions (one is UDP, the other is TCP), my test agent successfully connected with my test controller.

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