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Home/ Questions/Q 575065
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Editorial Team
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Editorial Team
Asked: May 13, 20262026-05-13T13:53:52+00:00 2026-05-13T13:53:52+00:00

We are in the process of moving some software from our test environment into

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We are in the process of moving some software from our test environment into a production test environment. We’ve ran into a problem where our service can’t communicate with another 3rd party service. After a bit of packet sniffing I was able to figure out that when the message is being sent on the working system the POST has an Authorization: Basic that is missing on the production test environment POST.

The question I have is does anyone know of any likely causes? The dlls are the exact same. Configuration has been verified (and in fact there are checks in the code to ensure configuration exists). At this point it just seems like the SoapHttpProtocol is ignoring the NetworkCredential that we provide.

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  1. Editorial Team
    Editorial Team
    2026-05-13T13:53:53+00:00Added an answer on May 13, 2026 at 1:53 pm

    I ended up changing the account that the service was using to startup and that seems to have fixed the issue.

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