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Editorial Team
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Editorial Team
Asked: June 14, 20262026-06-14T00:34:39+00:00 2026-06-14T00:34:39+00:00

We are running into issues when doing searches with Accent Mark using Ektron CMS.

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We are running into issues when doing searches with Accent Mark using Ektron CMS. Searching on “Guantánamo” (with accent mark) is returning results but “Guantanamo” is not returning results. Any idea how to get the searches behave insensitive to accent characters?
We suspect we had this functionality working a year back but seems to be broken. Could this be related to any of the windows updates to the Indexing Server?

We are using Windows Server 2008. The Property “Allow Use of diacritics” is Disabled in the
Local Computer Policy “Computer Configuration/Adminstrative Templates/Windows Components/Search”
Thanks,
Madhu.

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  1. Editorial Team
    Editorial Team
    2026-06-14T00:34:40+00:00Added an answer on June 14, 2026 at 12:34 am

    If it is just some specific words you could define a synonym so that Guantánamo is a synonym to Guantanamo.

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